Call Overflow Handling in Bangkok

Do you sometimes have such high demand on your in-house customer service staff that you are unable to service your customers with the quality you would like?

TeleDirect Asia’s technologically advanced Call Center system can handle multiple calls at all times, with unlimited telephone numbers to help support and expand your in-house teleservice capacity. Our Call Center staff are given special training to provide specific support for your product so your calls are always handled correctly.

Our call overflow handling services includes:

  • Call Forwarding and Directing
  • Call Escalation Handling
  • Call Confirmation
  • Call Reports

If you would like more information about our call overflow handling services, please contact us and a Customer Service Manager will answer all your queries.

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